Due to the amount of traffic we receive, you may occasionally encounter some network
lags or problems logging on to The Warehouse. If you find that you cannot
enter the web site, but you have done so successfully in the past, please
continue to try as the number of users is in constant flux. If, after
repeated attempts to log on, you still can't get in, give us a call at (434) 984-6850
and ask for a Warehouse customer service agent.
For your security, we have set your Session to expire after fifteen minutes of inactivity.
If you do not use your keyboard or mouse for more than fifteen continuous
minutes in a given period of time you will be automatically logged off
of our system. Please remember that content is constantly being updated
so it is a good idea to refresh or reload pages each time you visit The
Warehouse. AOL users
should be aware that
the proxy servers AOL routes The Warehouse, and all web sites viewed by
their members, will cache content for up to 72 hours. Also, for those
of you who share a computer, but have different memberships, one user
must log off before the next member enters the site.
In order to enter the Warehouse, your browser must be configured to accept cookies. By default,
most browsers are set-up correctly; however should you encounter errors when attempting to
navigate the site, just follow these directions to set up cookies on your browser. Please
note that these instructions have been tested on the newest, non-beta versions of each browser.
Be sure to check that your browser version is current to ensure site compatibility. You can find
free updates to any of the browsers below on their corresponding websites.
Select the Chrome menu icon. Select Settings. Near the bottom of the page, select Show advanced settings. In the “Privacy” section, select Content settings. Select Allow local data to be set (recommended). Select Done.
From your browser window click on the "Tools" menu at the top of the browser, scroll down and highlight the "Options"
menu item. This will bring up a dialog box with a number of icons at the top. Click on the "Privacy" icon and then
select the tab “Cookies”. Check the “Allow sites to set Cookies” box and make sure that the “Keep Cookies” drop down
option is set to “until they expire”. Cookies should now be enabled.
From your browser window click on the “Safari" menu at the top of the browser, scroll down and highlight the "Preferences"
menu item. This will bring up a dialog box with a number of icons at the top. Click on the "Security" icon. Set the “Allow
Cookies” option to anything besides “Never”. Cookies should now be enabled.
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From your AOL menu, click on the "Settings" menu, scroll down and highlight the "Preferences" menu item. This will bring
up the "Preferences" window. Click on the "Internet Properties (WWW)" hyperlink. This should open a new dialog box. Click
on the "Privacy" tab. Move the slider so it is NOT set to "Block all cookies". Click the "Advanced" button and check
"Override automatic cookie handling". Check "Always allow session cookies" and click on the OK button. Click the OK button
that now is in focus to accept the change and close the dialog box. Cookies should now be enabled.
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P.O. Box 1631
Charlottesville, VA 22902
Customer Service Phone #