General Information
Memberships are $35.00 U.S. for residents of the U.S. and Canada for 12 months. Memberships are $40.00 U.S. for residents outside the U.S. and Canada for 12 months. You must be 13 years of age or older to join the Warehouse fan association. For purchases in Virginia there is a $1.75 sales tax.

For U.S. and Canadian memberships, acceptable forms of payment include: Visa, Mastercard, American Express, U.S. check or money order. For memberships outside the U.S. and Canada, Visa, Mastercard, American Express and internatoinal money orders are accepted.

back to top
Membership Policies
The Warehouse was formed to bring the band's fans closer together and to provide an easy way for members to order Dave Matthews Band concert tickets ahead of the general public.

Only one (1) membership per email is permitted.

No refunds will be offered after 10 days of joining or renewing a membership. If a member has requested tickets through Warehouse Ticketing, no refund will be offered for the membership. If a member wishes to cancel and receive a refund for their membership fee, please email warehouse@davematthewsband.com with the word "CANCEL" in the subject line. Please include the full member name and the DMBF ID# in the body of the email.

Only one (1) membership is allowed per person. If multiple memberships are found for one person, these memberships will be cancelled without a refund.

Memberships may not be sold and/or transferred. If a member is found to be selling his/her membership, the membership(s) will be cancelled without a refund.

Please note that members are responsible for updating their information with the Warehouse. This can be done at any time on the Warehouse website by clicking on the "my info" link in the upper right hand corner of the home page after login. You will also find your username, membership number and expiration in this area.

Members who join before or during an active ticketing request period are eligible to order tickets to the events featured in the active request period. Once a ticketing request period is no longer active, all members are no longer eligible to order tickets until the next ticketing request period commences.

The abuse of a Warehouse membership and those privileges included will not be tolerated.

back to top
How To Join
Please click on the "join" link on the top left hand side of the page. Members may join online by pressing the CONTINUE button in the Order Online section or may print order forms under the Mail/Fax section.
back to top
Contact Info
Phone: (434) 984-6850 (11 am – 6 pm ET, M-F) Please have your MEMBERSHIP ID available when calling. The Membership ID may be found by clicking on the My Info link in the upper right hand corner of the Warehouse home page.

Fax: (434) 245-4906 / Attention: Dave Matthews Band Warehouse

Email:

Membership Account/Membership Packages: whcs@davematthewsband.com

Ticketing Questions and Issues: whtix@davematthewsband.com

General Questions: warehouse@davematthewsband.com

In an effort to respond to your emails in a timely manner, we request that you send your email to only one of the above email addresses.

Mailing Address:
The Warehouse
P.O. Box 1631
Charlottesville, VA, 22902

back to top
Contact Info | Legal Policies | User Agreement | Contests                                                                                    ©Bama Rags 1991-2014    Powered by MusicToday®